Customer Service

At Standard Distributors Limited our concept of “no transaction is good unless it is good to all parties involved” is the fundamental concept on which our Customer Care team was built.

Our objective is not only to create a warm and friendly service oriented culture, but to create one that is geared towards addressing our customer’s concerns in a timely, professional and satisfactory manner. We recognize that customer satisfaction is crucial to the success of any business and is the key factor in setting us apart from our competitors.

With this in mind, our team of highly trained and experienced Customer Care Operators remain committed and available to receive customer’s concerns with a focus on solving them in the shortest possible time whilst delivering exceptional service to our valued customers.

Our Customer Care team operates Monday to Friday from 8:00 am to 4:30 pm and on Saturdays from 9:00 am – 3:00 pm and can be reached via telephone at 299-0219 Ext. 3873-3877 or via email at standards.customercare@ansamcal.com

To help us expedite our response to your concern please provide as much detail as possible when reporting the issue