If you happen to have an issue with an item you have purchased, it is advised that you first consult and review the Owner’s Manual that came with it and is supplied by the Manufacturer of your item. Contained in the Owner’s Manual are the Use and Care Tips, as well as a very detailed Trouble Shooting Guide. If, after following the instructions contained in your Owner’s Manual, your issue is not resolved, you should then contact the Service Department, within five days or this would mean a failure to validate the claim.
To contact Customer Care by e-mail – standards.customercare@ansamcal.com or call 299-0219 Ext. 8800